Reference

Privacy Policy for Indonesia Accounts

Our Privacy Policy explains how sangathoki handles your account details, wallet records and device activity before you enter the lobby.

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sangathoki Privacy Policy for Indonesia Accounts
CONTACT YOUR WAY

Privacy Help Beside Account Support

Questions about this Privacy Policy should reach the same support path used for login or wallet status issues.

Account support route Open the support path from your signed-in account when you need a copy of…
Payment status request For DANA, OVO, GoPay or QRIS questions, share the payment reference and date rather…
Access difficulty If phone verification prevents account access, use the account help route and describe the…
DATA HANDLING

Six Practical Privacy Commitments

We treat this policy as an operating process, not a page that sits apart from your account.

Account details

We use your account contact details to create the account record, send account-related replies and connect a privacy request to you. Phone verification is an account step, not a reason to request unrelated personal details.

Cookies and devices

Cookies can keep sign-in steps and page preferences consistent. Device and browser signals may be recorded when needed to protect account access or investigate a sign-in that does not match your usual activity.

Wallet records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be kept with payment status. We use that link to reconcile a cashier event and respond to a payment question.

Account security

We limit account-related replies to the person who can complete the relevant verification step. Never send us a password, wallet PIN or one-time code when asking about this Privacy Policy.

Retention choices

We keep records only while they serve account service, payment reconciliation, dispute handling or a legal duty. A request to remove data may be limited when a record must remain for one of those purposes.

Your requests

You can ask what personal data is linked to your account, request a correction, ask about processing, or raise a concern. Include your account contact detail so we can verify and respond to the right person.

Privacy Policy Questions Before Access

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account or asking for support. We keep the wording practical: what we collect, why a record exists, how cookies behave, and how you can request a change. Where account access or eligibility is discussed, it depends on local law.

It covers account details, phone verification, login and device records, cookies, support messages, payment references and retention. It also explains how to request access, correction or removal of eligible data, subject to records we must keep for payment checks or legal duties.

Phone verification helps connect an account request to the person who opened that account and reduces mistaken access to another person’s details. It may be required before account access or a privacy request can be completed, where local law permits.

Yes. The policy covers payment references and status linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those records to reconcile an account event and answer a receipt or pending-status question.

You can request a correction through the account support route. Include the account phone or email and explain which detail is wrong. We may ask for a verification step before changing it, so the correction is applied to the right account.

Cookies can preserve sign-in continuity, page settings and security-related session checks. If you block or clear them, some account steps may need to be repeated. Your browser controls can manage cookies, while required session cookies may be needed for access.

We retain data for as long as it supports account service, payment reconciliation, dispute handling or a legal duty. When those purposes end, we assess whether the record can be removed or reduced, although some required records may remain longer.

Use the support path connected to your account and state that your request concerns the Privacy Policy. Add your account contact detail and a clear request, such as access, correction, retention or cookie handling. Do not include passwords, wallet PINs or one-time codes.

Related Pages

sangathoki Indonesia Account information Access guide About Us Dragon Tiger